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Connecticut’s New Advertising and Clients’ Funds Accounts Audit Rules

The Basics of What You Need to Know

            Connecticut attorneys need to be aware of major changes to practice rules effective July 1, 2007 regarding two important areas of practice: advertising and  clients’ funds accounts.  Certain advertisements and clients’ funds accounts will be subject to audit and inspection on a random basis.  The purpose of this Notice is to help attorneys understand the basics of the new programs and to answer some frequently asked questions about it.

The New Advertising Rules
Frequently Asked Questions About the New Advertising Rules
Instructions for Electronic Filing of Attorney Advertisements

The New Clients Funds Accounts Rules
Frequently Asked Questions About the New Clients’ Funds Accounts Rules

The New Advertising Rules

            The new advertising rules are located in Practice Book §§2-28A and 2-28B.  Section 2-28A, the mandatory filing rule, provides that with limited exceptions, attorneys must file legal advertisements and communications with the Statewide Grievance Committee.  Thereafter, the Statewide Bar Counsel’s office will randomly select some or all of these filed advertisements to determine if they are in compliance with the Rules of Professional Conduct.

            Importantly, attorneys who have advertisements that must be filed pursuant to Section 2-28A must file those advertisements with the Statewide Grievance Committee electronically, through Judicial Branch E-Services.  The process is explained in more detail in the FAQs and Instructions that appear below. 

            Section 2-28B will allow attorneys to request a written advisory opinion from the Statewide Grievance Committee regarding a proposed advertisement.  There is a fee of $100 for the opinion that must be paid at the time of the request.  The request and proposed advertisement will be submitted to the Statewide Grievance Committee in hard copy format.

Frequently Asked Questions Regarding the New Advertising Rules

1. What is attorney advertising?
 
2. What must attorneys do to comply with the mandatory filing rules regarding attorney advertisements?
 
3. Are some types of advertisements exempt from filing?
 
4. I have an advertisement that appears in Connecticut but I am not admitted here.  Do I have to comply with the mandatory filing rules regarding attorney advertising?
 
5. I am admitted in Connecticut but practice law in another jurisdiction for a firm or practice that advertises.  Do I have to comply with the mandatory filing rules regarding attorney advertising?

 Questions About Filing Advertisements Electronically Through E-Services

1. What does it mean to file an advertisement “electronically”?
 
2. Where can I find instructions on how to file an advertisement      electronically?
 
3. What if I have questions about or technical problems with E-Services?
 
4. Can a firm submit the advertisement under its firm juris number?
 
5. Does each attorney in a firm have to submit the advertisement separately?
 
6. Can I submit more than one advertisement with the electronic filing?
 
7. Is there a fee associated with the mandatory filing rules?
 
8. What should I do if I don’t know how to characterize the type of             advertisement that I need to file?
 
9. What does it mean to file a list of my Internet domain names “quarterly?”
 
10. Why am I having problems verifying a URL?
 
11. How do I file the transcript that is required by Practice Book §2-28A(a)(2)?
 
12. How do I file a print advertisement?
 
13. My PDF is larger than 20 MB.  What do I do?
 
14. How do I file a multi-media advertisement?
 
15. Where on the form do I comply with §2-28A(5), which requires a “statement  listing all media in which the advertisement or communication will appear, the anticipated frequency of use of the advertisement or communication in each medium in which it will appear, and the anticipated time period during which the advertisement or communication will be used?”

 Random Review of Advertisements 

1. What will happen after the advertisement is filed electronically?
 
2. Will I know if the advertisement I have filed has been selected for random review?
 
3. If a filed advertisement is selected for review and the Statewide Grievance Committee concludes that there is a violation of ethical rules what will happen?
 
4. How long will a filed advertisement be subject to random review?
 

 Advisory Opinions 

1. How do I obtain an advisory opinion about a proposed advertisement?
 
2. Does a request for an advisory opinion need to be submitted     electronically?
 
3. Is there a fee to obtain an advisory opinion?
 
4. When will I receive the advisory opinion?
 

1.         What is attorney advertising?

            Attorney advertising is any communication made by a lawyer or law firm about the lawyer or law firm or about the legal services offered by the lawyer or law firm.

2.         What must attorneys do to comply with the mandatory filing rules         regarding attorney advertisements? 

            Practice Book §2-28A and Rule 14 of the Statewide Grievance Committee Rules of Procedure require attorneys, with limited exceptions, to file a copy of a legal advertisement with the Statewide Grievance Committee prior to or concurrently with the first dissemination of it.  The filing must be done electronically through Judicial Branch E-Services.  In light of certain technical restrictions, a portion of some filings (e.g. multi-media advertisements) will be done by non-electronic means. 

3.         Are some types of advertisements exempt from filing? 

            Yes.  Practice Book §2-28A(b) provides that the mandatory filing requirements do not extend to the following: 

1.         An advertisement in the public media that contains only the information, in whole or in part, contained in Rule 7.2 (i) of the Rules of Professional Conduct, provided the information is not false or misleading;

 2.         An advertisement in a telephone directory;

 3.         A listing or entry in a regularly published law list;

 4.         An announcement card stating new or changed associations, new offices, or similar changes relating to an attorney or firm, or a tombstone professional card;

 5.         A communication sent only to: 

(i) Existing or former clients; 

(ii) Other attorneys or professionals; business organizations including trade groups; not-for-profit organizations; governmental bodies and/or 

(iii) Members of a not-for-profit organization that meets the following conditions: the primary purposes of the organization do not include the rendition of legal services; the recommending, furnishing, paying for or educating persons regarding legal services is incidental and reasonably related to the primary purposes of the organization; the organization does not derive a financial benefit from the rendition of legal services by an attorney; and the person for whom the legal services are rendered, and not the organization, is recognized as the client of the attorney who is recommended, furnished, or paid for by the organization.   

6.         Communication that is requested by a prospective client. 

7.         The contents of an attorney's website(s).  Attorneys must provide the domain name(s) (URLs) of the website(s) only and must do so only on a quarterly basis  

If you have a question about whether your advertisement is exempt from mandatory filing, contact the Statewide Grievance Committee at Attorney.Advertising@jud.ct.gov or at (860) 568-5157. 

4.         I have an advertisement that appears in Connecticut but I am not admitted here.  Do I have to comply with the mandatory filing rules regarding attorney advertising? 

            Yes.  Attorney advertising is considered the practice of law in Connecticut.  Rule 8.5 of the Rules of Professional Conduct extends the State’s disciplinary jurisdiction over any attorney who practices here, whether or not he or she is admitted. 

5.         I am admitted in Connecticut but practice law in another jurisdiction for a firm or practice that advertises.  Do I have to comply with the mandatory filing rules regarding attorney advertising? 

            Yes, if the advertisement will appear in Connecticut.
 

Questions About Filing Advertisements Electronically Through E-Services 

1.         What does it mean to file an advertisement “electronically”? 

            Electronic filing is accomplished through the State of Connecticut Judicial Branch’s E-Services (https://eservices.jud.ct.gov/login.aspx).  You may not use other electronic formats to complete the process (e.g. fax or direct email to the Statewide Grievance Committee).

2.         Where can I find instructions on how to file an advertisement      electronically? 

            Instructions appear below these FAQs.  

3.         What if I have questions about or technical problems with E-Services? 

            Email E-Services at eservices@jud.ct.gov  

4.         Can a firm submit the advertisement under its firm juris number? 

            No.  The attorney disciplinary system in Connecticut is tied to individual juris numbers – firms are not subject to discipline.  If attorneys practicing in a firm advertise, the individual juris number of each attorney must be listed where appropriate on the attorney advertising electronic filing form. 

5.         Does each attorney in a firm have to submit the advertisement separately?

            No.  Each attorney who is responsible for a particular advertisement will list his or her juris number where appropriate on the electronic filing form. 

6.         Can I submit more than one advertisement with the electronic filing? 

            No.  Each advertisement must be filed separately.  However, if one advertisement is comprised of multiple parts (e.g. a letter and an envelope) the parts do not need to be filed separately provided they can be filed in one format (e.g. PDF).   Also, if you are filing multiple URLs, all URLs can be submitted on one form. 

7.         Is there a fee associated with the mandatory filing rules? 

            No.  There is no fee for filing under Practice Book §2-28A.  If you want an advance advisory opinion under Practice Book §2-28B there is a fee of $100. 

8.         What should I do if I don’t know how to characterize the type of             advertisement that I need to file? 

            If you are uncertain whether your advertisement should be submitted as a URL, a print advertisement or as multi-media, refer to the common examples listed below or contact the Statewide Grievance Committee at Attorney.Advertising@jud.ct.gov and you will be instructed on the format you should chose to file your advertisement. 

  All websites: Select URL and provide the domain name(s) only
 
  Internet Popup Ads and Ad Rotators: Should be printed by the attorney, scanned and submitted as a print advertisement.
 
  Envelopes containing advertisements: Should be scanned and submitted as a print advertisement.
 
 
Photographic advertisements, including billboards and banners: Should be color-scanned, saved as a PDF, then submitted as a print advertisement.
 
  Radio and other non-video recorded advertisements: Must be copied to a CD in MP3 format and submitted as a multi-media advertisement.
 
  Television and other video advertisements: Must be copied to a video DVD and submitted as a multi-media advertisement.

9.         What does it mean to file a list of my Internet domain names “quarterly?” 

            Quarterly is defined in the commentary to the rule as “the first business day of January, April, July and October.”  Therefore, if you set up or acquire a domain name in September, you would first electronically file that URL with the Statewide Grievance Committee in October.  You would thereafter be required to re-file that URL and any others in January, April, July, October, etc. 

10.       Why am I having problems verifying a URL?

            When you submit your URL, E-Services automatically defaults to display the website address with HTTP (hyper text transfer protocol) format.  Your website may be formatted in HTTPS (hyper text transfer protocol secure) format.  If your website address begins with HTTPS instead of HTTP, you need to edit the address to retype the address to override the E-Services default. 

11.       How do I file the transcript that is required by Practice Book §2-28A(a)(2)?

            Practice Book §2-28A(a)(2) requires the attorney to file “a transcript if the advertisement or communication is in video or audio format.”  Multi-media filings are done in part electronically (the Attorney Advertising Electronic Submission Form) and in part in hard copy format (the CD or DVD).  The transcript should be submitted in hard copy format with the CD or DVD after the Attorney Electronic Submission Form is filed through E-Services and you receive confirmation of the filing with your file number. 

12.       How do I file a print advertisement? 

            Print advertisements are any advertisement that are not clearly URLs or multi-media.  They include letters, envelopes, brochures, pamphlets, billboards, banners etc.  To file a print advertisement, create a PDF of the advertisement and save it to your hard drive.  Next, use the Browse button on the attorney advertising electronic filing form to find the saved PDF on your hard drive.  Double click the advertisement, then select the Update button to attach the advertisement to the electronic filing form.  For more information on creating a PDF, go to http://www.jud.ct.gov/external/super/E-Services/efile/efileHowToPDF.htm 

13.       My PDF is larger than 20 MB.  What do I do? 

            Complete the electronic filing form so that you will have a receipt and file number.  Then mail a copy of the receipt with a hard copy of the advertisement to the Statewide Grievance Committee. 

14.       How do I file a multi-media advertisement? 

            Check the appropriate box on the electronic filing form.  Then complete and submit the electronic filing form over the Internet so that you will have a receipt and file number.  Finally, mail a copy of the receipt with a hard copy of the CD or DVD to the Statewide Grievance Committee.  Make sure to label the CD or DVD with the file number. 

15.       Where on the form do I comply with §2-28A(a)(5), which requires a “statement   listing all media in which the advertisement or communication will appear, the anticipated frequency of use of the advertisement or communication in each medium in which it will appear, and the anticipated time period during   which the advertisement or communication will be used?” 

            Type this information into the “Description of Advertisement” box on the filing form.  This information cannot exceed 500 characters.  You do not need to provide the information for URLs. 

Random Review of Advertisements 

1.         What will happen after the advertisement is filed electronically? 

            Periodically, advertisements that have been electronically filed will be randomly selected for review to ensure compliance with ethical standards. 

2.         Will I know if the advertisement I have filed has been selected for random review?

            Yes.  The Statewide Grievance Committee will provide written notice to each attorney whose juris number is listed as being responsible for the filed advertisement. 

3.         If a filed advertisement is selected for review and the Statewide Grievance Committee concludes that there is a violation of ethical rules what will happen? 

            You will be contacted in order to negotiate a resolution to the claimed violation.  If you agree to a resolution this will not be considered a disciplinary finding.  Claimed violations that are not resolved to the Statewide Grievance Committee’s satisfaction will be referred to the Chief Disciplinary Counsel’s office for a presentment. 

4.         How long will a filed advertisement be subject to random review? 

            For 3 months after the advertisement is filed. 

Advisory Opinions 

1.         How do I obtain an advisory opinion about a proposed advertisement?

            File your detailed request in writing with four copies of it and five copies of the proposed advertisement in hard copy format with the Statewide Grievance Committee. 

2.         Does a request for an advisory opinion need to be done electronically? 

            No.  Requests for advisory opinions are submitted in hard copy format. 

3.         Is there a fee to obtain an advisory opinion? 

            Yes.  The fee is $100 and must accompany the request for an advisory opinion.  A check or money order should be made payable to the State of Connecticut Judicial Branch.

4.         When will I receive the advisory opinion? 

            The time deadlines for filing and issuing advisory opinions are set forth in Practice Book §2-28B. 

Instructions for Electronic Filing of Attorney Advertisements 

1.         An attorney or group of attorneys responsible for an advertisement that must be filed in accordance with Practice Book §2-28A must do so, in full or in part, electronically through E-Services unless granted an exemption by the Statewide Bar Counsel’s Office. 

2.         To file an advertisement electronically, the attorney should first log onto E-Services at https://eservices.jud.ct.gov/login.aspx with the attorney’s individual juris number.  If a group of attorneys are filing the advertisement, one of them should log onto E-Services with his or her individual juris number. 

3.         After logging onto E-Services, the attorney should select the “File an Attorney Advertisement Feature” then select the “Attorney Advertisement Electronic Submission Form.”  The logged in attorney’s name and information will be displayed at the top of the electronic form. 

4.         The attorney should next enter the individual juris numbers of each attorney responsible for the advertisement.  As the juris numbers are entered they will be displayed with information about that attorney. 

5.         The attorney next should select the type of advertisement to be filed.  The choices are URL(s), Print Advertisements, or Multi-Media Advertisements. 

6.         For website addresses only, select URL(s) and type in the domain name of each website being registered. 

7.         For Print Advertisements, create a PDF of the advertisement and save it to the computer’s hard drive.  Next, use the Browse button on the attorney advertising electronic filing form to find the saved PDF on the hard drive.  Double click the advertisement, then select the Update button to attach the advertisement to the electronic filing form.  For more information on creating a PDF, go to http://www.jud.ct.gov/external/super/E-Services/efile/efileHowToPDF.htm  

8.         If the PDF is greater than 20 MB in size, the attorney advertising electronic filing form must still be completed and filed electronically through E-Services, but a hard copy of the advertisement must be mailed to the Statewide Grievance Committee.  The hard copy of the advertisement must clearly indicate the file number as found on the electronic filing receipt (see instruction 11).  For technical problems, email E-Services at eservices@jud.ct.gov.  

9.         For Multi-Media advertisements, the electronic filing form must be completed and filed electronically through E-Services, but the advertisement itself will be submitted in hard copy format on either a CD in MP3 format (radio and other non-video advertisements) or a video DVD (television and other video advertisements)  The CD or DVD must clearly indicate on it the file number as found on the electronic filing receipt (see instruction 11). 

10.       If the attorney needs to return to a previous screen when filling out the attorney advertising electronic filing form, the “Back” button on the attorney’s web browser should not be used because it is not supported by E-Services.  Instead, the attorney should use the option at the bottom of the screen being viewed. 

11.       Once the electronic filing form is submitted a screen confirming the filing and assigning a file number will appear.  This screen should be printed for the attorney’s records. 

The New Clients Funds Accounts Rules 

            The new clients’ funds accounts rule is found in Practice Book §2-27(e).  The rule provides for the random inspection and audit of clients’ funds accounts that are required to be registered with the Statewide Grievance Committee pursuant to Practice Book §2-27(d).  The purpose of the inspection and audit is to ensure that these accounts are in compliance with ethical rules, including, but not limited to, Practice Book §2-27 and the Rules of Professional Conduct.  Attorneys will be required to produce, at a minimum, the financial records that they are required to keep for the selected account pursuant to Practice Book §2-27(b). 

Frequently Asked Questions Regarding the New Clients’ Funds Accounts Rules
 

1. What is meant by “inspection and audit” of a clients’ funds account?
 
2. What accounts are subject to inspection and audit?
 
3. How will the selection process work?
 
4. Is the selection really random?
 
5. How will I know that an account I have registered has been selected for an inspection and audit?
 
6. What financial records will I need to produce?
 
7. How do I comply with the inspection and audit?
 
8. How far back will the inspection and audit look?
 
9. What will happen if I do not cooperate with the inspection and audit?
 
10. What can I do now to get ready for the inspection and audit program?
 

1.         What is meant by “inspection and audit” of a clients’ funds account? 

            Pursuant to Rule 13 of the Statewide Grievance Committee Rules of Procedure, an inspection and audit is defined as “the inspection of a randomly selected clients’ funds account to ensure compliance with ethical rules, including, but not limited to, Practice Book §2-27 and the Rules of Professional Conduct.”

2.         What accounts are subject to inspection and audit? 

            Clients’ funds accounts that are required to be registered with the Statewide Grievance Committee as part of an attorney’s annual registration.  These are accounts that hold the funds of more than one client and are often referred to as “trust accounts” or “IOLTA accounts.” 

3.         How will the selection process work? 

            Practice Book §2-27(e) and Rule 13 of the Statewide Grievance Committee Rules of Procedure provide that the Statewide Bar Counsel’s office will randomly select clients funds accounts for inspection and audit. 

4.         Is the selection really random? 

            Yes.  The random selection is done by computer.  

5.         How will I know that an account I have registered has been selected for an inspection and audit? 

            Each attorney who has had an account selected will receive notice by certified mail of the date and time of the inspection and audit. 

6.         What financial records will I need to produce? 

            At a minimum, the financial records that attorneys are required to maintain in accordance with Practice Book §2-27(b) for the previous 6 months. 

7.         How do I comply with the inspection and audit? 

            An attorney who has an office in Connecticut may comply by producing the financial records to the Statewide Bar Counsel’s Office by the date of the audit or by  having a representative of the Statewide Bar Counsel’s Office perform an on site inspection and audit at the attorneys’ office.  An attorney who has an office outside of Connecticut will need to provide the requested financial documents to the Statewide Bar Counsel’s Office by the date of the audit. 

8.         How far back will the inspection and audit look? 

            Rule 13 of the Statewide Grievance Committee Rules of Procedure provides, “the random inspection and audit shall cover, at a minimum, the previous six months from the date of the notice of the inspection and audit.” 

9.         What will happen if I do not cooperate with the inspection and audit? 

            Practice Book §2-27(e) and Rule 13 of the Statewide Grievance Committee Rules of Procedure requires an attorney to “fully cooperate” with the Statewide Bar Counsel’s Office in the inspection and audit.  Rule 13(E) specifically provides: 

“The attorney(s) whose account is selected for inspection and audit shall fully cooperate with the inspection and audit. “Fully cooperate” as that term is used in Practice Book §2-27(e) means, among other things, providing the Statewide Bar Counsel’s Office with all the documents referred to in this Rule and any other records and information as may be necessary for the Statewide Bar Counsel’s Office to complete its inspection and audit. If the attorney(s) whose clients’ fund account is the subject of the inspection and audit fails to fully cooperate, the Statewide Bar Counsel’s Office shall, in its discretion, refer the matter to the Disciplinary Counsel’s Office for an interim suspension proceeding pursuant to Practice Book §2-42.”

10.       What can I do now to get ready for the inspection and audit program? 

            You should immediately review your financial records to make sure that your clients’ funds accounts are in compliance with Practice Book §2-27(b).  

            You should also review the clients’ funds account information that you have registered to make sure it is accurate and up-to-date.  Log into E-Services and select the Attorney Change of Information option from the E-Services menu.  Your last registered information, including your clients’ funds account(s) information will be displayed.  Verify that all accounts required to be registered are included and that the account number, financial institution, city and state of each registered account is correct and make any necessary changes now.

 

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